Shared Administrative Associate (OA) 12 Month Register
Company: Internal Revenue Service
Posted on: January 19, 2023
WHAT IS THE SMALL BUSINESS / SELF- EMPLOYED (SB/SE)DIVISION?
WHAT IS THE LARGE BUSINESS & INTERNATIONAL (LB&I) DIVISION?
WHAT IS THE TAX EXEMPT & GOVERNMENT ENTITIES (TEGE) DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
- Small Business / Self - Employed
- Tax Exempt & Government Entities
- Large Business & International
The following are the duties of this position at the full working
level. If this vacancy includes more than one grade and you are
selected at a lower grade level, you will have the opportunity to
learn to perform these duties and receive training to help you grow
in this position.
- Supports multiple managers and groups consisting of
professional and technical employees both remotely and on-site as
well as performing administrative tasks as needed for the
post-of-duty. Accesses various automated data bases to research,
analyze and extract information from internal and external sources,
subject to different sets of rules, regulations and
- Utilizes word processing, database, spreadsheet and other
software to prepare correspondence, reports, forms, requisitions,
requests for personnel actions and legal documents. Reviews
outgoing correspondence for proper format, conformance with
procedural instructions, grammar, punctuation, spelling, and
- Manually and electronically prepares folders, case files,
acknowledgments, forms, closing documents and transmittal
instructions for use by technical employees to assist them in
arriving at the final disposition of a case and executing case
- Gathers, summarizes and timely responds to management inquires
for case, project and program information. Prepares a variety of
correspondence, reports, forms, requisitions and case-related
documents such as in regards to requests from higher levels in the
- Receives telephone calls and visitors, determines the nature of
the business, gives routine and non-routine information, answers
questions in accordance with Service policies and operations or
directs callers and visitors to the appropriate person or
- Retrieves and controls mail and suspense items, routing them
directly to the appropriate person or office for action, follows-up
on outstanding controls and researches background information
before routing mail to the appropriate individuals. Prepares
transmittals, boxes, and ships case files and other business
Conditions of Employment
- Must be a U.S. Citizen or National and provide proof of U.S.
Citizenship. (Birth certificate showing birth in the U.S; Unexpired
U.S. Passport; Certificate of Citizenship or Naturalization; or
Report of Birth Abroad of a U.S. Citizen (Form FS-240))
- Must successfully complete a background investigation,
including a FBI criminal history record check (fingerprint
Federal experience is not required. The experience may have been
gained in the public sector, private sector or One year of
experience refers to full-time work; part-timework is considered on
a prorated basis. To ensure full credit for your work experience,
please indicate dates of employment by month/year, and indicate
number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of
SPECIALIZED EXPERIENCE: GS-6 You must have one year of specialized
experience at a level of difficulty and responsibility equivalent
to the GS-05 grade level in the Federal service. Specialized
experience for this position includes: Experience providing
clerical and admin support to multiple managers and groups.
Experience operating a variety of software systems to prepare
documents, input data, compile/ generate reports and monitor
administrative controls. Experience responding/referring
taxpayer/customer complaints and inquiries. Experience with using
internal regulations, manuals, and directives pertaining to
clerical and administrative policies and practices to perform
administrative and case processing support functions. Experience
applying grammar, spelling and punctuation to prepare reports and
PROFICIENCY REQUIREMENT (OFFICE AUTOMATION):
In addition to the specialized experience, applicants must also
demonstrate a typing proficiency of 40 words per minute. Applicants
must be able to demonstrate a minimum typing speed of 40 words per
minute (based on a 5-minute sample with three or fewer errors). For
this position, you may be asked to participate in a performance
test, present a certificate of proficiency from a school or other
organization authorized to issue such certificates by the Office of
Personnel Management local office, or by self-certifying your
proficiency. Performance test results and certificates of
proficiency are acceptable for three years. We may verify
proficiency skills of self-certified applicants by administering
the appropriate performance test at a later step in the
For more information on qualifications please refer to .
For positions with an education requirement, or if you are
qualifying for this position by substituting education or training
for experience, submit a copy of your transcripts or equivalent. An
official transcript will be required if you are selected.
A college or university degree generally must be from an accredited
(or pre-accredited) college or university recognized by the U.S.
Department of Education. For a list of schools which meet these
criteria, please refer to .
FOREIGN EDUCATION: Education completed in foreign colleges or
universities may be used to meet the requirements. You must show
proof the education credentials have been deemed to be at least
equivalent to that gained in conventional U.S. education program.
It is your responsibility to provide such evidence when applying.
Click for Foreign Education Credentialing instructions.
- Subject to a 1-year probationary period (unless already
- Have your salary sent to a financial institution of your choice
by Direct Deposit/Electronic Funds Transfer.
- We may select from this announcement or any other source to
fill one or more vacancies. Additional jobs may be filled.
- This is a BARGAINING unit position.
- Tour of Duty: Day Shift, Monday - Friday; 7:30AM
- Alternative work schedule, staggered work hours or telework may
- May be eligible for telework based on IRS policy. If you are in
a telework eligible position, you may be directed to temporarily
telework on a full-time basis due to COVID 19. Employees must be
within a 200-mile radius of their official assigned post-of-duty
(POD) while in a telework status. Once normal operations resume,
employees may be directed back to the office to perform the duties
of their position. Telework eligibility does not guarantee
telework; employees must meet and sustain IRS telework eligibility
requirements and supervisor's approval to participate in the IRS
Telework Program. As a reminder - If you are selected for a
position, you are responsible for reporting to your designated POD
(location) on the negotiated start date or as directed by
- Though many locations may be listed, you will be limited to a
maximum of 3 location choices. 1st preference, 2nd preference, 3rd
preference. Please consider each location carefully when applying.
If you are selected for a position at one of your location
selections, that location will become your official post of
This is an open continuous announcement which allows applicants to
apply up to the closing date of the announcement 10/24/2023. The
register will be used to fill an anticipated 201 Vacancies.
Selections may be made from certificates issued up to 12 months
after the 1st cut-off date listed below. Contingent upon funding
and space requirements, one or more vacancies may be filled at the
locations listed in this announcement as they become available.
Applicants need to apply and/or update their applications by 11:59
pm ET at the close of each of the following cutoff dates to be
considered 11/7/2022, 3/6/2023, 6/6/2023, and 9/7/2023. This
announcement may be amended to include additional cut-off dates
within the 12-month period if needed, not later than 5 workdays
prior to the cut-off date or the final selection date.
It is anticipated that there will be significant interest in the
announcement. As a result, the announcement will have cut-offs for
applicant consideration. Eligible applicants who apply by 11:59 pm
ET 11/7/2022 will be considered first. All other applicants will be
considered in Quality Group order as needed, to fill remaining
vacancies. Any required documents should be submitted at the time
that you apply - documents will not be accepted after the vacancy
A career with the U.S. government provides employees with a
comprehensive benefits package. As a federal employee, you and your
family will have access to a range of benefits that are designed to
make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold
and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific
The following documents are required and must be provided with your
application. All application materials, including transcripts, must
be in English.
- Online Application - Questionnaire
- Education - See Education Section above
- Registration/License (if applicable) - active, current
- Military Spouses (if applicable) - You MUST submit verification
of the marriage to the service member (i.e., a marriage license or
other legal documentation verifying marriage) AND:
- a copy of your spouse's active military orders; OR
- verification of your spouse's 100% service-connected disability
(e.g., VA Letter and/or DD-214); OR
- verification of the service member's death while on active duty
(DD-1300/Death Certificate). You are not eligible if you were not
married to the veteran at the time of death or have since
Please note that if you do not provide all required information, as
specified in this announcement, your application will be determined
incomplete, and you will not be considered for this position (or
may not receive the special consideration for which you may be
How to Apply
The following instructions outline our application process. You
must complete this application process and submit any required
documents by 11:59 p.m. Eastern Time (ET) on 10/24/2023 and/or
cut-off dates in this announcement. We are available to assist you
during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday -
Friday). If applying online poses a hardship, please contact us by
noon ET on 10/24/2023.
To preview the Application Questionnaire, please click the
- To begin the application process, click the "Apply Online"
- You will be re-directed to USA STAFFING to complete your
application process; answer the online questions and submit all
required documents. (To submit supporting documents, import
documents from USAJOBS to the appropriate document types. If the
document you need was not imported from USAJOBS, you may upload it
directly into this application. To protect your privacy, we suggest
you first remove your SSN).
- To complete, you must click the "Submit Application" button
prior to 11:59 PM (ET) on 10/24/2023.
To update your application, including supporting documentation, at
any time during the announcement open period, return to your
USAJOBS account (). There you will find a record of your
application, the application status, and an option to Update
Application. This option will no longer be available once the
announcement has closed.
To verify the status of your application both during and after the
announcement open period, log into your USAJOBS account: . All of
your applications will appear on the Welcome page. The application
record in your USAJOBS account provides an Additional Application
Information page that provides information regarding the
documentation you submitted and any correspondence we have sent
related to this application. The Application Status will appear
along with the date your application was last updated. For
information on what each Application Status means, visit: .
Agency contact information
IRS Ogden/Fresno External
Small Business Self Employed
1111 Constitution Ave NW
Washington, DC 20224
Treasury believes in a working environment that supports inclusion;
please view our reasonable accommodation policies and procedures at
. We provide reasonable accommodation to applicants with
disabilities on a case-by-case basis; contact us if you require
this for any part of the application and hiring process.
Once your application package and online questionnaire is received
you will receive an acknowledgement email. You are responsible for
checking status updates and notifications in USAJOBS. Hard copy
notifications will not be sent to you. You may check the status of
your application for this position at any time by logging onto the
USAJOBS "My Account" tab and clicking on "Application Status." For
a more detailed update of your application status, you may click on
"more information." Please notify us if your contact information
changes after the closing date of the announcement. If your email
mailbox is full or blocked (SPAM) you may not receive important
communication that could affect your consideration for this
Fair & Transparent
The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Keywords: Internal Revenue Service, Huntington , Shared Administrative Associate (OA) 12 Month Register, Administration, Clerical , Huntington, West Virginia
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