Patient Relations Specialist/ Front Office
Company: Mountain State Oral and Facial Surgery
Location: Huntington
Posted on: May 28, 2023
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Job Description:
Our company has been a prominent provider specializing in oral
and maxillofacial surgery throughout the state of West Virginia and
the Ohio/Kanawha River valley regions for nearly 25 years. Our
mission is to provide an excellent and optimal patient experience
in our state-of-the-art facilities. Our skilled surgeons utilize
advanced oral and facial surgical techniques to deliver exceptional
care. As an employer, we are focused on always striving to create a
best-in-class experience for the entirety of our employees? career
from application to retirement. We seek team-oriented leaders with
a desire to grow and be a part of an exciting time for our
organization.Not only do we offer competitive wages, but we also
offer a significant benefits package which includes zero premium
deduction medical/dental/vision insurance options, employer
F.S.A./H.S.A. contributions, 401k with match, PTO, paid holidays,
employer-covered basic life insurance, voluntary benefits, wellness
program, employee assistance program, and a weekday/day-time only
schedule with short Fridays to boot!Position Summary: To provide
patient-facing customer service in a fast-paced and professional
environment.Duties and Responsibilities:Provides customer service
support to patientsScheduling appointmentsConducts patient check
in/ check outScans/ filesCollects patient paymentsMaintains clean
and professional working environment, including the waiting
roomAnswers patient phone callsConfirms appointmentsAssists with
chartingConfirms patient insuranceMaintains strict
confidentialityEnsures exceptional customer experienceAny duties
required to maintain patient flow and any other extra duties as
assigned
Keywords: Mountain State Oral and Facial Surgery, Huntington , Patient Relations Specialist/ Front Office, Administration, Clerical , Huntington, West Virginia
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