Customer Service Representative - West Hamlin
Company: City National Bank Of Wv
Location: Hamlin
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Customer Service Representative
at City National Bank (on-site) We are an EQUAL OPPORTUNITY
EMPLOYER, INCLUDING DISABILITY/VETS Are you ready to join a team of
award-winning customer service professionals? City National Bank is
seeking passionate individuals like you to join our ranks as
Customer Service Representatives. As one of the leading banks in
the region, we pride ourselves on providing exceptional service to
our customers, and we're looking for talented individuals who share
our commitment. Why Choose City National Bank? At City, we
understand that our employees are our greatest asset. That's why we
offer an inclusive and supportive work environment where you can
thrive both personally and professionally. Here's what sets us
apart: Commitment to Excellence: We aim for excellence in
everything we do. By joining our team, you'll be part of an
organization that constantly strives for innovation and
improvement. Career Growth Opportunities: We believe in investing
in our employees' growth and development. With comprehensive
training programs and a clear career path, you'll have the
opportunity to advance your career within our organization.
Competitive Compensation and Benefits: We value our employees' hard
work and dedication. In addition to a competitive salary, we offer
a comprehensive benefits package, including health insurance,
retirement plans, and paid vacation. Strong Company Culture: Our
employees are the heart of our organization, and we foster a
positive and inclusive company culture. You'll be part of a
close-knit team that celebrates individuality and promotes
collaboration. Responsibilities: - Provide exceptional customer
service by promptly and effectively addressing customer inquiries
and resolving issues. - Serve as the first point of contact for
customers, representing the bank in a professional and helpful
manner. - Identify and assess customers' needs to recommend
appropriate banking products and services. - Process transactions
accurately and efficiently, including deposits, withdrawals, and
transfers. - Educate customers on self-service options and assist
with online and mobile banking inquiries. - Maintain accurate
customer records and documentation in compliance with banking
regulations. - Collaborate with internal teams to address complex
customer issues and ensure prompt resolution. Qualifications: -
High school diploma or equivalent; college degree preferred. -
Previous customer service experience in a banking or financial
institution is a plus. - Excellent communication skills, both
verbal and written. - Strong problem-solving abilities and
attention to detail. - Proficient computer skills and familiarity
with banking software and systems. - Ability to work in a
fast-paced environment and adapt to changing priorities. -
Professional demeanor and ability to build rapport with customers.
Join City National Bank today and become part of a team that is
passionate about providing exceptional service to our customers. We
look forward to hearing from you!
Keywords: City National Bank Of Wv, Huntington , Customer Service Representative - West Hamlin, Customer Service & Call Center , Hamlin, West Virginia
