Cloud Systems Manager
Company: Solar Holler
Posted on: June 24, 2022
Solar Holler is seeking a Cloud Systems Manager to oversee our
software landscape and administer our CRM, Netsuite. We offer
competitive pay and generous benefits.*Immediate Opening.*Ideal
candidate lives within Solar Holler's service area - WV, southern
OH, eastern KY, northern VA.*Salary commensurate with skills and
- Administer our CRM - Oracle Netsuite/HubSpot.
- Work with sales, operations, and financial teams to develop and
implement streamlined workflow processes.
- Train and support our staff in using digital tools. Onboard new
staff into our systems. Provide "help desk" support in an ongoing
- Manage information technology: email, VOIP, SMS, and numerous
industry-specific software across a distributed, fast-moving
- Plan, organize and evaluate IT and data projects and
- Manage security of data, network access and backup systems;
manage IT asset inventory.
- Diagnose and troubleshoot database errors in a timely
- Create and manage CRM reports, visualizations, and
- Provide support for all computer services, including desktops,
laptops, mobile devices, printers, and associated software
- Analyze incidents and escalate to management as neededSkills:
- Experience managing a CRM, ideally Netsuite and/or
- Excellent customer service skills. Experience training staff -
with a wide range of digital acumen - on CRM functionality.
- Communicate effectively, verbally and in writing to a lay
audience, while being an expert in your field
- Strong planning and organizational skills with proven ability
to effectively prioritize high volume requests on a daily
- Experience working with a distributed Mac-based team
- Ability to quickly learn and adapt to new document management
systems and database backed software.Education/Professional
- Minimum of a BS in Computer Science, MIS or similar field
- 5+ years of experience in IT
- Experience with cloud services (AWS, Azure, etc) a plus
- Willingness to acquire CEUs and recertifications as
- Valid Driver's License
Keywords: Solar Holler, Huntington , Cloud Systems Manager, Executive , Huntington, West Virginia
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