ROI Medical Records Specialist

Company: Mro
Location: Huntington
Posted on: September 3, 2024

Job Description:

_*ROLE: *_The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*_*This is an onsite position in Huntington, WV.*__*TASKS AND RESPONSIBILITIES:*_* Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.* Answer phone calls concerning various ROI issues.* If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.* If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.* Logs medical record requests into ROI On-Line database.* Scans medical records into ROI On-Line database.* Complies with site facility policies and regulations.* At specified sites, responsible for handling and recording cash payments for requests.* Other duties as assigned._*SKILLS-EXPERIENCE:*_* Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.* Demonstrates the ability to work independently and meet production goals established by MRO.* Strong verbal communication skills; demonstrated success responding to customer inquiries.* Demonstrates success working in an environment that requires attention to detail.* Proven track record of dependability.* High School Diploma/GED required.* Prior work experience in Release of Information in a physicians office or HIM Department is a plus.* Knowledge of medical terminology is a plus.* Knowledge of HIPAA regulations is preferred._*This position is located in a hospital setting and requires the Covid vaccine.*_ **This job description reflects managements assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.*INDMPJob Type: Full-timeBenefits:* 401(k)* Dental insurance* Health insurance* Life insurance* Paid time off* Vision insuranceSchedule:* 8 hour shift* Day shift* Monday to FridayWork Location: In personby Jobble

Keywords: Mro, Huntington , ROI Medical Records Specialist, Healthcare , Huntington, West Virginia