Remote Call Center Trainer

Company: TTEC
Location: Huntington
Posted on: September 16, 2023

Job Description:

As a Learning and Development Senior Trainer working remotely you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
Ready to help people reach for amazing? In this role, you'll support and actively engage new hires and employees in a training environment. You'll work to make sure each employee is set up for success in their journey by registering associates for their classes and delivering high quality training.
You'll report to the Training Manager In this role, you'll impact learners through facilitating training programs.
Meet training completion goals
Learn key business objectives, timeframes, and requirements associated with each training goal and class.
Understand and improve the key success metrics associated with training goals
Provide, coordinate, analyze and consolidate all necessary data to deliver training in a timely and accurate manner following client requirements and company standards
Have an active Resident State Insurance License or the ability to successfully complete the college of insurance program and obtain a license
1-year minimum experience in training and/or adult learning programs
- PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly
- Call center experience
- Computer experience with MS Office, customer relationship management applications, and learning management systems. -

Depending on location, you may be asked to be onsite and/or travel to a location for a predetermined time. -
An inclusive culture and community minded organization where giving back is encouraged
Ask us about our paid time off (PTO) and wellness and healthcare benefits
a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote

Keywords: TTEC, Huntington , Remote Call Center Trainer, Human Resources , Huntington, West Virginia