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Senior Principal Architect, Technology Consulting

Company: TTEC
Location: Huntington
Posted on: June 19, 2022

Job Description:

Avtex, a TTEC Digital company, is a remote first employer, giving you the flexibility to take this job wherever life goes. Our 'MyTime' benefit extends this human centered approach and allows unaccrued personal time off, so you can prioritize how to manage your days. Our values support a balance of work and life, insures continuous education, and incentivizes high performance.We coach our clients to insure their employees feel valued, happy and rested because delivering amazing customer experiences is ultimately an employee first process. - We strive to create an environment where employees thrive, fulfilled by their purpose, influence, and teammates.What You'll be Doing The Enterprise Architect is responsible for leading large enterprise transformation engagements, complex multi practice E360 CX transformations, architecture governance, vision and roadmap and ensuring optimal solutions are architected and developed across many workstreams to meet the client business challenges. - - In addition, you will elevate Avtex's relationships with our clients by approaching them through a customer experience lens and architecting bleeding-edge technology solutions while becoming a trusted advisor. - - You will be a thought leader both internally and externally, always embodying our core values of innovation, passion, excellence, and integrity.

  • Lead and guide a team of architects across complex, multi-practice, large E360 CX, business and technology transformations
  • Leads end to end successful delivery of enterprise projects ensuring both Client and Project Success.
  • Leads multiple workstreams into a unified solution architecture to solve for the client business challenges.
  • Articulates overall roadmap and architecture vision to the client and project team.
  • Accountable for a unified functional and technical solution across all workstreams.
  • Manages client engagements at all levels of client interaction with responsibility for product and technical content.
  • Leads the project team to develop optimal solutions for client business challenges. - Guides the client through design, architecture, estimate, and delivery.
  • Wins new business by working cross-functionally with sales and delivery to develop client proposals and presentations around process and solution options, clearly explaining technical concepts for shared understanding to facilitate decision-making.What You Bring to the Role -
    • Bachelor's degree in Computer Science, MIS, or a related field preferred. Master's a plus.
    • 5 years of work experience with large/enterprise companies and providing high level CRM consulting services to clients at all levels of within an organization.
    • 10 years of architecting and implementing Microsoft Dynamics CRM (D365 CE)
    • Minimum of 10 years' project leadership experience, including 5 years' experience leading enterprise-level projects in a professional services or consulting environment.
    • Possess background in the majority -of the following functions: Dynamics 365 Sales, Marketing, Customer Service, Field Service, Portals, Customer Insights and Power Platform
    • Willingness and ability to quickly learn new features and functionality in the Microsoft Dynamics and PowerPlatform stack.
    • Ability to determine when to use out of the box Dynamics features versus custom codeWhat You Can Expect -The anticipated range for individuals expressing interest in this position is $170,000 - $230,000. This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. - -Benefits available to eligible employees include the following: -
      • Medical, dental, and vision -
      • Tax-advantaged health care accounts -
      • Financial and income protection benefits -
      • Paid time off (PTO) and wellness time off -Who we are In March of 2021, Avtex was acquired by TTEC and operates under TTEC Digital. The acquisition is aligned to TTEC's continued focus on fueling experience transformations with deep expertise in the most innovative and disruptive brands in the digital industry.TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Our Microsoft Solustions Practice -Overview:For five years in a row our Microsoft practice has achieved the 'Inner Circle for Microsoft Business Applications' designation and we have been recognized as both the 'Partner of the year for Microsoft Dynamics 365 Marketing' and as a Partner of the year finalist for 'Intelligent Sales & Marketing'. In addition to our ongoing Gold Partner status, our competencies range from software development and deployment of Dynamics 365, to Power Platform, Azure and Microsoft 365.Our integrated team approach of experienced CX engineers, developers, data scientists, and solution architects, design, deploy and support complex and fully integrated digital solutions that are focused on creating an exceptional customer experience.Rarely do applicants meet all desired qualifications for a role, so if you feel you have the ability to succeed in the role above, please take a moment and share with us your qualifications.#LI-Remote

Keywords: TTEC, Huntington , Senior Principal Architect, Technology Consulting, IT / Software / Systems , Huntington, West Virginia

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