HuntingtonRecruiter Since 2001
the smart solution for Huntington jobs

Experienced Tax Associate

Company: Intuit
Location: Huntington
Posted on: October 11, 2020

Job Description:

Job Description Overview If you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You'll advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring * College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax * Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules * Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. * Prior tax preparation experience in a tax practice or retail setting required. * PTIN required * Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA * Strong customer service skills with ability to empathize and instill confidence * Ability to work within a team to assist in preparation of accurate tax returns in a timely manner * Strong Research skills and the ability to quickly use online resources to find answers * Critical thinking and problem solving * Persistence and determination * Willingness to utilize audio/visual tools to communicate with customers * Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well * Friendly and reassuring on camera * Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst assoc How you will lead * This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns * Compiling/preparing tax returns for TurboTax Customers * Gathering/organizing and accurately entering customer data in the federal and state tax returns for review * Communicate directly with the customer as needed * Coordinate customer meetings and follow-up * Communicate updates to credentialed tax experts on assigned customers * Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations * Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries * Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: * Accurate and complete customer data entered in tax returns for credentialed tax expert review * High quality customer interactions and experiences * Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions * Proficient with technology and solid knowledge of computer operations and software. * Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer * Document customer interactions * Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Huntington , Experienced Tax Associate, Other , Huntington, West Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Hazmat Tanker Driver - OTR - CDL - $2500 Sign-On Bonus
Description: Sign On Bonus - 2500 Competitive Pay amp Benefits Excellent Home Time Monthly Performance Bonus
Company: John N. John
Location: Charleston
Posted on: 10/22/2020

Warehouse Worker - Package Handler
Description: Shift: Sunrise/Preload 4:00 AM - 8:45 AM Twilight 6:15 PM - 9:15 PM WAREHOUSE WORKER PACKAGE HANDLER Find out what you ll become as a Package Handler at UPS. In
Company: United Parcel Service
Location: Charleston
Posted on: 10/22/2020

Tool & Die Technician
Description: Tool Die Technician br South Charleston, WV br Direct-Hire / Permanent Position br 19-24 per hour br br Adecco direct hire group is assisting a client located in South Charleston, WV in (more...)
Company:
Location: Charleston
Posted on: 10/22/2020


Massage Envy Massage Therapist Careers Charleston Wv Area
Description: Massage Envy Massage Therapist Careers Charleston Wv Area - Massage Envy You put your heart and soul into your work. You deserve a career that cares for you. If you share our commitment to helping people (more...)
Company: Leeward Jobs
Location: Charleston
Posted on: 10/22/2020

Massage Envy Massage Therapist Careers Charleston Wv Area Your Boss Is Going to Miss You Massage En
Description: Massage Envy Massage Therapist Careers Charleston Wv Area - Massage Envy You put your heart and soul into your work. You deserve a career that cares for you. If you share our commitment to helping people (more...)
Company: Massage Envy
Location: Charleston
Posted on: 10/22/2020

Entry Level Manufacturing
Description: Description: Adecco is assisting a local client recruiting to fill entry
Company:
Location: Charleston
Posted on: 10/22/2020

Time To Re Build with Massage Envy Massage Therapist Careers Charleston Wv Area at Massage Envy Now
Description: Massage Envy Massage Therapist Careers Charleston Wv Area - Massage Envy You put your heart and soul into your work. You deserve a career that cares for you. If you share our commitment to helping people (more...)
Company: Massage Envy
Location: Charleston
Posted on: 10/22/2020

Production / Assembly
Description: MACHINE OPERATOR- MANUFACTURING br br br A local leading organization is currently seeking Machine Operators in Charleston for a long term temporary to hire opportunity. Machine Operator positions (more...)
Company:
Location: Charleston
Posted on: 10/22/2020

Home Mortgage Retail Underwriter Senior Specialist (Work at Home)
Description: Description As an employee of Citizens Financial Group, you become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens Financial (more...)
Company: Citizens
Location: Charleston
Posted on: 10/22/2020

Production - Manufacturing
Description: Adecco is assisting a local client recruiting to fill Production -
Company:
Location: Charleston
Posted on: 10/22/2020

Log In or Create An Account

Get the latest West Virginia jobs by following @recnetWV on Twitter!

Huntington RSS job feeds