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Cloud/Infrastructure Systems Staff Engineer

Company: NextGen Healthcare
Location: Huntington
Posted on: June 4, 2021

Job Description:


Our team builds state-of-the art healthcare applications that empower doctors, administrators, and patients in the healthcare delivery process. You will be responsible for delivering high quality healthcare solutions as part of the Application Delivery team which runs our hybrid (public and private) cloud services.

The Cloud/Infrastructure Systems Staff Engineer works as part of the Application Delivery team to ensure the availability, performance, and scalability of the entire client-facing hosting infrastructure, with an emphasis on automation.

Job Responsibilities:

  • Architect and maintain fast, scalable, secure, highly available hosting infrastructure
  • Manage Networking, Virtualization, Storage, Windows, Linux, Monitoring, and Backup systems
  • Analyze and troubleshoot complex application and performance issues as they arise
  • Build tools, monitoring, and automation to prevent problem recurrence and minimize toil
  • Propose infrastructure and application changes to support future business growth
  • Serve as a technical escalation point for support and performance issues
  • Participate in on-call rotation for after-hours issues
  • Fully document processes and procedures to be able to cross-train peers
  • Create and update technical root cause analysis for production problems.
  • Identify relevant business metrics and implement real time monitoring, alerting, trending and dashboarding.
  • Strong sense of ownership, customer service oriented



  • Bachelors Degree in Computer Science or related fields, or equivalent experience
  • 5+ years' experience with virtualization (VMWare, Docker, Kubernetes)
  • 5+ years' experience with networking (Cisco, F5, VPNs)
  • Experience in one or more of the following:
    • Linux System Administration
    • Windows System Administration
    • Storage devices (XtremeIO, Pure)
    • Scripting experience
    • Experience with monitoring, alerting, trending, dashboarding tools (Nagios, DataDog, StatusPage, SumoLogic/Splunk/ELK/EFK, Grafana,etc)
  • Excellent written and verbal communications skills
  • Possess skills and ability to cross-train other team members and share knowledge
  • Ability to perform job functions independently with minimal guidance
  • Ability to brainstorm and communicate technology ideas and issues with peers and management
  • Experience working in complex, high availability, 24x7x365 SaaS environments.


  • DevOps experience, passion for automation
  • Database experience in Oracle, MySQL, RDS, PostgreSQL, MS SQL, Aurora
  • Experience working with AWS or other public clouds
  • Experience with Bitbucket/Jira/Confluence
  • Experience working in a HIPAA or PCI environment

NextGen Healthcare believes in strength through diversity. We are an equal opportunity workplace and an affirmative action employer supporting Diversity, Disabled, and Protected Veterans. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Because NextGen Healthcare believes in providing a safe work environment, we conduct background checks as part of our hiring processes.

Keywords: NextGen Healthcare, Huntington , Cloud/Infrastructure Systems Staff Engineer, Other , Huntington, West Virginia

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