Advanced Medical Support Assistant (Caregiver Support Program)

Company: Veterans Affairs, Veterans Health Administration
Location: Huntington
Posted on: June 5, 2021

Job Description:

As the Advanced Medical Support Assistant (MSA) you will work for the Caregiver Support Program in the Social Worker Service. [ "This position is responsible for support of the Program Manger and other assigned Caregiver Support Program staff. The Advanced MSA will aid in accomplishing programmatic work through an extensive knowledge and understanding of the organization, regulations, methods, and the other tools or resources of management. Duties for this position may include but are not limited to: Ability to assist with coordinating establishment of CSP eligibility/enrollment of new Veterans/Caregivers. Ensure accurate and timely provision of initial assessment, reassessment and appeal documents to the VISN CSP Centralized Eligibility Team (CET) interdisciplinary staff. Liaison between VISN CSP CET interdisciplinary staff and facility CSP staff regarding provision of additional information regarding and/or relaying outcomes of initial assessments, reassessments and appeals. Ability to independently develop CSP training materials, presentations and information packets for CSP staff use with Veterans/Caregivers, VA Medical Center staff and during community outreach events/presentations. Ability to develop Standard Operating Procedures (SOPs) and updating SOPs to reflect national and VISN changes to the CSP. Ability to orient new CSP staff to the CSP data collection procedures, SOPs and the specialized computer systems used by the CSP (i.e. Caregiver Record Management Application--CARMA). Responsible to answer incoming calls to the CSP office and relaying messages to appropriate staff. Track and schedule annual home visits, quarterly assessments, and Caregiver training. Manage the Caregiver Support Program Fund Control Point. Audits and makes corrections to invoices received from program vendors, and after audit, ensures timely and efficient payment processing by utilizing the VA Medical fee menu to electronically forward to Fiscal Services for payment, ensuring interest payments are not incurred. Other duties as assigned. Work Schedule: Monday -Friday 8:00a - 4:30p\nFinancial Disclosure Report: Not required" ]

Keywords: Veterans Affairs, Veterans Health Administration, Huntington , Advanced Medical Support Assistant (Caregiver Support Program), Other , Huntington, West Virginia