Customer Service Representative Priority Hiring Event
AT&T is holding a Hiring Event to hire Customer Service
Representatives for our Huntington, WV Call Center Team.
Are you a People Person? Then you're an AT&T Person! Join us
at our Exclusive Call Center Hiring Event to learn about AT&T's
exciting career opportunities and interview with Hiring
Thursday, June 24th, 2021 from 1:00 p.m. - 5:00 p.m. at:
AT&T Center 2203 5th Street Rd Huntington WV 25701
This is your opportunity to learn more about our careers,
potentially interview on the spot, update your status and/or join
#LifeatATT. If you would like to interview on-site, please complete
the application process prior to the event. Please dress business
professional attire for the event. Masks will be required.
Do you like helping people? Do you have a strong desire to
connect people with each other thru technology and entertainment?
You may have what it takes to join our team.
Take the lead at the front line of our company. You'll offer
customized solutions and provide service for millions of customers
- one at a time. Be a part of an award-winning team that
passionately cares about customers. Your expert recommendations
will ensure customers get the most out of the technology they
What does it take to deliver best-in-class service and
technology? Excellent communication skill and professionalism.
You'll handle customer service calls ranging from billing and
payments to plan changes and upgrades. While you offer solutions
and resolve issues and you'll work to meet daily and monthly goals.
Your consultative approach to customers' needs will deliver
personalized recommendations of AT&T products and services.
What's in it for you? We'll provide on-the-job paid training and
resources in a supportive environment that encourages your
professional growth. We also offer a competitive compensation
package. Customer Service Representatives start between $15.69 and
$17.63 per hour.
Do you have prior customer service/sales experience or a college
degree? If so, you may be eligible for higher pay.
You'll also gain an amazing benefits package with medical/dental
coverage, 401(k) plan, tuition reimbursement and paid time off.
Rounding out these benefits and perks we also provide 50% employee
- AT&T internet & fiber
- AT&T phone (formerly U-verse Voice)
- DIRECTV (including Free HBO & NFL Sunday Ticket), DIRECTV NOW
or U-verse TV
Career possibilities are limitless with AT&T. You will have
the chance to round out your experience with training on the latest
technology, devices and our entire lineup of products, services and
promotions. If you're 18 years or older, let's talk.
AT&T will consider for employment qualified applicants in a
manner consistent with the requirements of federal, state and local
AT&T and TPG signed an agreement to form a new entity,
DIRECTV, which will own and operate AT&T's U.S. video unit
consisting of DIRECTV (consumer and business satellite services),
AT&T TV and U-verse TV (excluding U-verse network assets). When
the transaction closes, the job you are applying for will become
part of the New DIRECTV. Transaction is expected to close in the
second half of 2021. Until closing, this role will be a part of
AT&T's U.S. video unit. New DIRECTV will recognize its
unionized labor force and will also assume and honor the existing
collective bargaining agreements covering union-represented
employees and work with the unions productively going forward. For
more information, please click here. Source: Press release, section
: "Continued Commitment to employees" LINK : https://about.att.com/story/2021/video.html
No physical requirements.
- 6 months to 1 year of customer service/sales experience
Applicants will be expected to pass any assessments or tests
associated with the position.
Study Guide for pre-employment screening(click the link below to
open the study guide)
Call Center Assessment (CCA)
SPECIAL JOB REQUIREMENTS:
- Specific job assignments may require day, evening, weekend or
holiday hours. Occasional overtime may be required.
- May be required to work at other store locations.
- Classroom training.
- On-the-job training.
Provisions listed in these Job Descriptions may be changed or
modified by AT&T Mobility without prior notice at any time, at
the Company's sole discretion.
Job ID 2125764
Date posted 05/16/2021