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Salesforce Administrator

Company: Louisiana State University (LSU)
Location: Huntington
Posted on: June 6, 2021

Job Description:

Location: Louisiana Emerging Technologies Center

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Job Posting Title:
Salesforce Administrator
Position Type:
Professional / Unclassified
LSUAM Online - Strategic & Educational Technology (Kappie Mumphrey (00068483))
Work Location:
Louisiana Emerging Technologies Center
Pay Grade:
Job Description:

The Salesforce Administrator will lead the administration, maintenance, and management of Salesforce EDA, Pardot, Communities, and related SF tools and 3rd party integrations. Reporting to the Executive Director of Strategic and Educational Technologies, the SF Admin is responsible for executing the day-to-day configuration, support, maintenance and improvement of the CRM . The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify, develop and deploy new business processes. This role is part technical project manager, part administrator and part Salesforce analyst.

Qualified applicants residing outside of a 80-100+ mile radius from the LSU A&M campus may be eligible for a full-time remote work arrangement.

Job Responsibilities:

Serves as primary system administrator for the environment with 130+ reports and dashboards. Manages all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks. 30%

Completes regular internal system audits and prepares for upgrades. Manages data feeds and other integrations. Coordinates the evaluation, scope and completion of new development requests. 25%

Works with department management team to establish suitable processes to support administrative, development, documentation, and change management activities. Assists in training of new users, and grows the skill set across the organization.20%

Effectively acts as the liaison between our users, vendors and the application development teams. Works independently with members of the user community to define and document development requirements. 15%

Documents processes, including error reports and changes to field history tables. Other duties as assigned.10%

Minimum Qualifications:

Bachelor's degree in Computer Science or related field.

2 years of experience as a Salesforce Administrator. Admin (ADM201 and ADM211) certified.

Experience substitute - 1 year of experience as a Salesforce administrator.

Specific Experience -In-depth knowledge of Salesforce products and functionalities. Proficiency in creating Salesforce profiles, allocating roles, and managing access. Knowledge of importing sales data and generating reports.

Preferred Qualifications:

Master's Degree

Specific Experience - Experience with SF EDA. Other SF certifications. Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity.


ADM201 - Salesforce Admin Certified

Additional Job Description:

Special Instructions:
Please provide cover letter, resume and (3) professional references including name, title, phone number and e-mail address.

A copy of your transcript(s) may be attached to your application. However, official transcripts are required prior to hire.

Attach ALL required documents under the "Resume/CV" section of your application.
Posting Date:
May 7, 2021
Closing Date (Open Until Filled if No Date Specified):

Additional Position Information:

Background Check -An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Essential Position (Y/N):

LSU is an Equal Opportunity Employer:

LSU believes diversity, equity, and inclusion enrich the educational experience of our students, faculty, and staff, and are necessary to prepare all people to thrive personally and professionally in a global society. We celebrate diversity and are committed to the principles of diversity and inclusion. We actively seek and encourage qualified applications from persons with diverse backgrounds, cultures and experiences. To learn more about how LSU is committed to diversity and inclusivity, please see LSU's Diversity Statement and Roadmap. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact the Office of Human Resource Management ((see application details)).

HCM Contact Information:

Questions or concerns can be directed to the LSU Human Resources Management Office at (see application details) or emailed (see application details)

Keywords: Louisiana State University (LSU), Huntington , Salesforce Administrator, Other , Huntington, West Virginia

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