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Senior Learning Solutions Architect, Trailhead GTM

Company: Salesforce
Location: Huntington
Posted on: June 6, 2021

Job Description:

Location: New York - Remote
Location: California - Remote
Location: US Remote

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Products and Technology
Job Details

Salesforces Trailhead Academy Team is seeking an experienced technologist and learning professional to join us on our mission of empowering everyone to learn.

Trailhead is the fun way to learn Salesforce. It's revolutionizing the way people learn and energizing, activating, and expanding our incredible Salesforce community. Trailhead Academy provides learners an opportunity to learn straight from Salesforce experts in the classroom, at events, on-demand, and everywhere in between. We help skill-up developers, admins, marketers, commerce professionals, architects, and business users by presenting them with situational learning that provides robust hands-on practice with an expert guiding them along the way. Trailhead is fun...and a little bit weird. Check it out at

What we're looking for:

This position will be responsible for designing and developing new learning experiences that innovate the way Trailblazers learn and build their expertise of our Cloud applications and the Salesforce Platform. This role will focus on helping Trailblazers advance their careers through learning our products and earning Salesforce credentials. Our audience spans a wide variety of learners, from platform and application developers to solution and technical architects, administrators, business analysts, marketers, and consultants.

This role requires technical expertise, including developer skills, in order to find best-in-class technical solutions to enhance and integrate into our learning offerings, with a focus on scale. This role requires a deep understanding of Salesforce content and learner profiles, as well as best practices in training delivery and learning experience platforms. Youll experiment, design, and incubate innovative solutions to create inspiring and appealing learning experiences for all Trailblazers. Youll play a pivotal role in aligning innovation and strategy to our learning solutions and offerings, through the process of discovery, analysis, and ultimately the recommendation of strategic and technical solutions for our offerings.

What Youll Do:

Drive the development of new and existing learning solutions with the following objectives:

  • Create innovative and engaging learning experiences with a focus on incorporating technical solutions such as collaboration for cohort-based learning, AI for personalization, journeys for learner engagement, analytics for learner insights, and so much more
  • Manage the learning product portfolio and roadmap, enabling companies to empower and upskill their employees, setting individuals and businesses up for success in the new normal
  • Understand both the enterprise buyers and the individual learners, goals and challenges and map those back to the Trailhead Academy product portfolio
  • Design, build and demonstrate innovative solutions to address these challenges
  • Collaborate with the Credentialing team to define the competencies/skills, product knowledge, and content that is required as a part of the learning offering
  • Review and analyze learner feedback data to ensure learning offerings remain innovative and best in class
  • Create tangible customer value by driving meaningful growth, adoption, and renewal of Trailhead Academy learning solutions.

  • 8+ years experience developing learning content and/or delivery platforms
  • 5+ years proficiency with front-end code formats, including JavaScript, JSON, HTML, and CSS
  • Ability to learn new applications quickly, and transfer those skills to others
  • Must be able to work well cross-functionally and in a matrix organization with excellent problem solving and communication skills
  • Ability to analyze potential performance and scalability issues from architectural design and in live environments.
  • Ability to effectively translate and communicate business requirements into technical solutions.
  • Ability to drive projects to successful, on-time completion, and influence stakeholders and team members
  • You bring a sense of humor, humility, empathy, and inclusion to your job every day.

Preferred Skills:
  • Experience working with our cloud applications is a plus
  • Solution engineering experience is a plus
  • SI consulting experience is a plus
  • Current Salesforce Certification(s) is a big plus
  • Bachelors degree, ideally in engineering or computer science

For Colorado-based roles: Minimum annual salary of $82,400. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link:


If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. and do not accept unsolicited headhunter and agency resumes. and will not pay any third-party agency or company that does not have a signed agreement with or

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Keywords: Salesforce, Huntington , Senior Learning Solutions Architect, Trailhead GTM, Other , Huntington, West Virginia

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