Claims Tech Specialist - Construction Defect

Company: Selective Insurance
Location: Huntington
Posted on: June 6, 2021

Job Description:

A new job is a big decision. Don't work just anywhere. Be Selective!

Our Business

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong financial performance for over 95 years. Focused on exceptional employee and customer experience, we are frequently recognized for awards and honors, including being named to Forbes' 2021 Best Workplaces in Financial Services and Insurance list.

Our Culture

We genuinely care about each other, our customers, and the communities in which we operate. Our leaders actively champion career development and invite us to voice unique ideas and diverse perspectives. If that sounds appealing, we think you would feel inspired on our team to achieve and be rewarded for extraordinary results.

Selective is looking for a Claims Technical Specialist - Construction Defect to provide direct handling of the company's moderate construction defect claims, typically with pure damages in excess of $250,000. Responsibilities of this position include coverage analysis, risk transfer, investigation, evaluation, negotiation and disposition of assigned claims, including tenders from alleged additional insureds and co-carriers. Candidate must possess strong litigation management skills to aggressively manage litigation activities, budgets and claim outcomes while considering the overall impact to the customer and company.The individual in this position must process claims within company policies, procedures, and within individual's prescribed authority while providing exceptional customer experience and high standards of performance. This individual must be strategic in directing litigation to positive cost effective resolution in the best interests of our insureds and must be highly organized to track and control large loss exposures. Job duties will include communication and collaboration with key stakeholders, training, development and mentoring of junior personnel involved with CD claims. The position requires travel to mediations, arbitrations, settlement conferences, trials or other proceedings that may account for 25% or more of the specialist's time. Specialist must execute all job duties and responsibilities in compliance with applicable legal and regulatory requirements. This position will be reporting to our corporate claims division working remotely. Preferred locations are Florida, South Carolina and New Jersey.

Job Responsibilities:

• Effectively evaluate and identify coverage issues for named insureds and alleged additional insureds facing claims for construction defects. Elevate coverage issues as appropriate to management and the coverage team.
• Effectively write coverage position letters
• Investigate claims through telephone, written correspondence, and/or personal contact with claimants, attorneys, insureds, witnesses and others having pertinent information.
• Identify and enforce risk transfer opportunities to co-carriers of the named insured and for carriers of subcontractors with contractual indemnity and additional insured obligations.
• Effectively communicate task and fee/cost expectations with vendors and attorneys and enforce compliance with those expectations.
• Timely analyze information in order to evaluate and determine the extent of loss, taking into consideration covered v. uncovered damages, liability, risk transfer, time on risk and litigation costs.
• Effectively evaluate, negotiate and resolve claims within delegated authority ranging from $50,000 to $100,000.
• Provide required reports to claims, underwriting, reinsurance and actuarial on significant exposure cases.
• Report on all cases going to trial on a timely basis and attend portions of trials when warranted or where requested by management.
• Ensure proper referrals and timely updates to appropriate Reinsurer(s).
• Must have a valid driver's license and be able to drive an automobile to travel within territory. Air, train and car travel represents approximately 10-25% of employee's time.

Job Qualifications

• 5+ years (10 if no college degree) with a carrier handling large construction defect claims against named insureds that involve complex coverage analysis and significant large loss evaluations.
• Construction Defect experience 2-3 years preferred.
• Prior E&S experience preferred.
• College degree preferred.
• Law degree preferred.
• Superior communication and strategic negotiation and claim disposition skills along with proven problem-solving skills.
• Ability and willingness to delineate cost expectations to vendors and outside counsel and enforce compliance is an absolute requirement.
• Excellent presentation skills.
• Ability to work independently in a paperless environment.
• Eagerness to participate and collaborate in team meetings, both on-line and in person to share experience and foster continuous improvement for better claim outcomes. Ability to compose professional and accurate correspondence including reservation of rights and disclaimer letters.
• Proficiency with standard business-related software (including Microsoft Outlook, Work Excel, and PowerPoint.

Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.

Selective maintains a drug-free workplace.

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Keywords: Selective Insurance, Huntington , Claims Tech Specialist - Construction Defect, Other , Huntington, West Virginia