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Lead Systems Architect, Pega Solutions- US Remote

Company: TeleTech
Location: Huntington
Posted on: May 6, 2022

Job Description:

TTEC, the customer experience (CX) organization that powers the world's greatest brands, is hiring an Engagement Lead to join the mission of transforming customer experience and bringing humanity to business. This position will be helping clients achieve business transformation through process innovation.What you'll be doing:The -Lead System Architect -provides architecture and design services to clients and ensures delivered solutions meet and perform to technical and functional specifications.What skills you'll bring

  • 10 years of experience with Pega solutions
  • Hands on experience working as the Pega Lead System Architect for Pega Development project.
  • Pega LSA certification preferred
  • Experience leading skills for 10 to 15 members team
  • Sound Pega Architecture Knowledge
  • Experience in Design and class structure
  • Experience on Activities, Flows Screen Flow, Tab Flow, Adding decision, subflows & integration to Flow UIs rules, HarnessSections Portals Local Action, Flow Action Data, Transform Correspondence, Rule Inspector properties types validation rules
  • Working knowledge on Reports ReportDefinition List and Summary View andDashboard.
  • Support Requirement gathering meetings with Business/Client
  • Design the Architecture and data model for the Project
  • Coordinate the Onsite-Offshore status calls
  • Approve design for critical modules and prepare design documents
  • Develop logically sound functionalities to suit the requirements
  • Provide customers with the technical support during Testing or demos
  • Review Code and provide suggestions for improvement
  • Support team in all technical difficulties
  • Perform Compliance review to maintain code quality
  • Ability to travel up to 35%
  • Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or equivalent professional experienceWhat You Can Expect:
    • Dedication to your career growth and professional development
    • Actively diverse and inclusive culture
    • Community-minded organization committed to giving back
    • Global team of curious lifelong learners guided by our company values
    • And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise youWho We Are:TTEC Digital is a pioneer in customer experience, engagement and growth solutions. TTEC's 50,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital, to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way. But don't take our word for it, check out some of the diversity and women in leadership awards on TTECjobs.com.For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.#LI-Remote#LI-MS1

Keywords: TeleTech, Huntington , Lead Systems Architect, Pega Solutions- US Remote, Other , Huntington, West Virginia

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