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Patient Relations Specialist

Company: Mountain State Oral and Facial Surgery
Location: Huntington
Posted on: May 24, 2023

Job Description:

Our company has been a prominent provider specializing in oral and maxillofacial surgery throughout the state of West Virginia and the Ohio/Kanawha River valley regions for nearly 25 years. Our mission is to provide an excellent and optimal patient experience in our state-of-the-art facilities. Our skilled surgeons utilize advanced oral and facial surgical techniques to deliver exceptional care. As an employer, we are focused on always striving to create a best-in-class experience for the entirety of our employees? career from application to retirement. We seek team-oriented leaders with a desire to grow and be a part of an exciting time for our organization.

Not only do we offer competitive wages, but we also offer a significant benefits package which includes zero premium deduction medical/dental/vision insurance options, employer F.S.A./H.S.A. contributions, 401k with match, PTO, paid holidays, employer-covered basic life insurance, voluntary benefits, wellness program, employee assistance program, and a weekday/day-time only schedule with short Fridays to boot!

Position Summary: To provide patient-facing customer service in a fast-paced and professional environment.

Duties and Responsibilities:

Provides customer service support to patients

Scheduling appointments

Conducts patient check in/ check out

Scans/ files

Collects patient payments

Maintains clean and professional working environment, including the waiting room

Answers patient phone calls

Confirms appointments

Assists with charting

Confirms patient insurance

Maintains strict confidentiality

Ensures exceptional customer experience

Any duties required to maintain patient flow and any other extra duties as assigned

Keywords: Mountain State Oral and Facial Surgery, Huntington , Patient Relations Specialist, Other , Huntington, West Virginia

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