Seasonal Licensing Facilitator
Company: TTEC
Location: Huntington
Posted on: September 16, 2023
Job Description:
Bringing smiles is what we do at TTEC--- for you and the
customer. As a Seasonal Licensing Facilitator
working--remotely--in--USA, you'll be a part of creating and
delivering amazing customer experiences while you also
#experienceTTEC, an award-winning employment experience and company
culture.What You'll be DoingLooking for an opportunity where you'll
make an impact on people upskilling their career? To lead
individuals and inspire them to reach for amazing? In this role,
you will support the educational guidance of adult learners who are
seeking to become licensed professionals. Your expertise will
enable learners to experience effective, engaging learning
experiences in a virtual classroom setting. You will focus on
innovative and creative techniques to ensure learner's success with
obtaining their Resident State Insurance Sales License. --Also, as
an experienced learner and expert, you will perform routine
clerical duties, such as updating daily excel reports for tracking
learner's progress.You'll report to the Licensing Manager. You
prepare our associates to successfully obtain their insurance
license(s) and appointment(s) to allow the company to conduct
business in each state.--During a Typical Day, You'll
- Deliver and facilitate blended learning via virtual live
classroom and/or on-site, while maintaining 100% accuracy of all
training completion records and reports
- Manage communication between multiple departments and adult
learners
- Coordinate day-to-day operations, processes, and reporting;
administration for TTEC's global training platform
- Obtain and maintain a state exam passing rate of for potential
candidates
- Understand and improve the key success metrics associated with
each training goal
- Perform various other tasks and special projects, as
requiredWhat You Bring to the Role
- Must have an active--215 or 240 Resident State Insurance
License
- 1 year of Facilitation or Training experience with proficient
knowledge of adult learning theory with strong attention to detail
and desire to follow procedures
- Able to create and deliver training, provide guidance and
advice in a virtual and/or on-site learning environment while
delivering classroom management skills specifically focused
on--insurance (Medicare & U65 (ACA) to a individuals--
- Above average knowledge of virtual learning technology, i.e.
Zoom.
- High level of integrity, judgment and follow through and
ability to effectively adapt to ongoing varying work
environment
- Ability to lead and partner successfully with teams,
management, and client with great interpersonal skills in with a
diverse population
- Computer experience with MS Office, customer relationship
management applications, and learning management
systems.--Compensation and Benefits
- The anticipated starting salary range for individuals
expressing interest in this position is $20-$23/hr.
- Depending on location, you may be asked to be onsite and/or
travel to a location for a predetermined time.--What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where
giving back is encouraged
- A global team of curious lifelong learners guided by our
company values
- Ask us about our paid time off (PTO) and wellness and
healthcare benefits
- And yes... a great compensation package and performance bonus
opportunities, benefits you'd expect and maybe a few that would
pleasantly surprise you (like tuition reimbursement)Visit
www.mybenefits.ttec.com for more information.About TTEC Our
business is about making customers happy. That's all we do. Since
1982, we've helped companies build engaged, pleased, profitable
customer experiences powered by our combination of humanity and
technology. On behalf of many of the world's leading iconic and
hypergrowth brands, we talk, message, text, and video chat with
millions of customers every day. These exceptional customer
experiences start with you.TTEC is proud to be an equal opportunity
employer where all qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or
status as a protected veteran. TTEC embraces and is committed to
building a diverse and inclusive workforce that respects and
empowers the cultures and perspectives within our global teams. We
aim to reflect the communities we serve, by not only delivering
amazing service and technology, but also humanity. We make it a
point to make sure all our employees feel valued, belonging, and
comfortable being their authentic selves at work. As a global
company, we know diversity is our strength because it enables us to
view things from different vantage points and for you to bring
value to the table in your own unique way.#LIRemote
Keywords: TTEC, Huntington , Seasonal Licensing Facilitator, Other , Huntington, West Virginia
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