Customer Accounts Advisor
Company: Aarons
Location: Gallipolis
Posted on: November 15, 2023
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Job Description:
We are Aaron's - an industry leader in the sales and
lease-to-own retail industry known for quality brand names and
superior customer service. We provide our team members the
opportunity to reach their full potential in a team-oriented,
high-energy, recognition-based environment with competitive pay and
benefits. This is much more than a job - it is a career with
purpose.
Job Title: Customer Account Advisor
Job Family: Company Stores
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FLSA Status: Non Exempt
Job Code: 176 & 136
Date Created/Updated: -December 2016
Summary: -
The Customer Account Advisor assists the Accounts Department in
lease agreement renewal
Duties and Responsibilities:
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The Acquisition and Maintenance of Customers
Protect Company assets
Direct immediate contact with customers who have not renewed their
Lease agreement(s) both in the field and on the phone
Act as a customer counselor who resells the benefits of timely
lease agreement renewal payments
Assist in setting and achieving daily, weekly and monthly revenue
and renewal goals
Document all customer appointments in the store computer system
Maintain updated customer information
Assist with merchandise returns and customer deliveries as
directed
Perform responsibilities of the Customer Account Manager when
directed
Safely operate company vehicle
Load, secure and protect product in company vehicle
Clean and certify merchandise in the Quality Assurance Center for
all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route
sheets daily
Assist the Sales Team as needed
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Education and Experience:
High School diploma or equivalent preferred
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Required Skills and Competencies:
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Position routinely requires lifting, loading and "dollying"
merchandise 50-300 pounds
Good communication and interpersonal relationship skills
Strong telephone etiquette
Good organizational skills
Professional groomed appearance
Good driving skills
Ability to work schedule of budgeted hours varying from 8am to
9pm
Satisfactory MVR, D.O.T physical/certification in states that
require it, drug screen, criminal background investigation with job
performance reference check and required testing, a valid Driver's
License and compliance with the Company's Driver Qualification
Policy
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Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our
appreciation, Aaron's is proud to offer outstanding career
training, competitive performance incentives, excellent advancement
opportunities, and a distinctive benefits package which
includes:
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**Benefits vary based on full- and part-time employment status.
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About Aaron's
At Aaron's we offer sales and lease-to-ownership of specialty items
including furniture, consumer electronics, home appliances, and
accessories throughout the United States and Canada. Our customers
shop at Aaron's for the same reason you should choose us for the
next step in your career - our ability to positively influence
people's lives. If you are looking for a company with the passion
and dedication to make a difference in the lives of customers and
team members alike, join us today.
Aaron's is committed to creating a diverse and inclusive work
environment, celebrates our team members' differences, and is proud
to be an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color,
pregnancy, religion, sex, sexual orientation, gender identity,
national origin, age, disability, -veteran status, military duty,
gender expression, genetic information, or any other protected
class. Candidates who require accommodation during the recruitment
process should contact hrsupport@aarons.com. Aaron's is an Equal
Opportunity Employer.
-#LI-Onsite#Indeed-Full-Time -
Keywords: Aarons, Huntington , Customer Accounts Advisor, Other , Gallipolis, West Virginia
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