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Customer Onboarding Specialist

Company: VirtualVocations
Location: Huntington
Posted on: May 3, 2025

Job Description:

A company is looking for a Customer Onboarding Specialist to facilitate the onboarding process for new customers in a SaaS environment.
Key Responsibilities

Provide a best-in-class onboarding experience tailored to customer needs
Manage the entire onboarding process, including installation, training, and post-training support
Collaborate with cross-functional teams to ensure a seamless transition from sales to onboarding

Required Qualifications

Bachelor's degree in Business, Marketing, or a related field is desired but not required
0-2+ years of experience in customer onboarding or customer success, preferably in a SaaS company
Technical aptitude and the ability to learn complex software applications quickly
Familiarity with customer relationship management (CRM) systems and project management tools is a plus
Demonstrated ability to build strong relationships with customers and deliver exceptional service

Keywords: VirtualVocations, Huntington , Customer Onboarding Specialist, Other , Huntington, West Virginia

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