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Client Support Advocate

Company: VirtualVocations
Location: Huntington
Posted on: May 3, 2025

Job Description:

A company is looking for a Client Support Advocate focused on Health Information Management and Insurance Support.
Key Responsibilities

Serve as a subject matter expert in HIM and insurance-related workflows within EHR applications
Provide advanced application support and troubleshoot escalated client issues independently
Collaborate with internal departments to resolve cross-functional issues and improve service processes

Required Qualifications

College degree preferred or equivalent work experience
3+ years of experience in customer service or support, preferably within healthcare technology
Working knowledge of HIM and insurance applications strongly preferred
Familiarity with hospital or clinic workflows and billing processes
Proficiency in Microsoft Office (Word, Excel, Outlook)

Keywords: VirtualVocations, Huntington , Client Support Advocate, Other , Huntington, West Virginia

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