QUALITY ASSURANCE ANALYST, SERVICE DELIVERY TEAM
Company: ResCare Residential Services
Location: Huntington
Posted on: September 12, 2020
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Job Description:
Our Quality, Risk and Compliance teams focus on maintaining
compliance and auditing to mitigate risk for our operations. This
keeps the company in compliance with State, Federal and overall
company requiremens, but most importantly to keep our clients safe
and to help them live their best life. If your passion is ensuring
service quality and fostering compliance, apply today!
Develop and implement processes for submission, tracking, and
review of local project operational documentsConduct operational
document review against standard requirements (contractual,
regulatory)Prepare detailed reports of quality assurance findings
related to operational reviewsPrepare summary reports of quality
assurance findings related to operational reviewsDevelop and make
recommendations to leadership about needed actions to improve
quality in specific operations, as well as company-wideCoordinate
with the Performance Optimization Director and Analyst to work
directly with local project teams to develop and implement
comprehensive quality assurance plans and corrective actions, where
neededProvide input to other Service Delivery Team members in
prioritizing local project training to improve quality and reduce
risk to the companyOther duties as assigned
Bachelor's Degree in a related field or an equivalent combination
of acceptable related experience and/or training may be substituted
for two years of the education requirement on a year-to-year
basisMinimum of three years-experience in quality management and
project managementKnowledge of the principles, practices, methods,
and techniques of quality managementExcellent verbal and written
communication skillsExceptional organizational and analytical
skillsAbility to design and deliver reports, presentationsThree
years-experience conducting quality assurance and continuous
improvement activities, including conducting audits and developing
quality improvement action plansHaving a Certified Workforce
Development Professional credential is desiredExcellent computer
skills, including Microsoft Office tools and data-base management
skillsUnderstanding of Quality Management standards such as those
represented in Six Sigma, The Joint Commission, Baldrige, ISO 9000,
The Commission on Accreditation of Rehabilitation Facilities, or
other recognized programs of quality
PandoLogic.Category: Quality Control, Keywords: Quality Control /
Quality Assurance Analyst
Keywords: ResCare Residential Services, Huntington , QUALITY ASSURANCE ANALYST, SERVICE DELIVERY TEAM, Professions , Huntington, West Virginia
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