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Customer Service Representative - State Farm Agent Team Member

Company: Jeff Smith - State Farm Agent
Location: Huntington
Posted on: September 21, 2022

Job Description:

Position Overview
State Farm Insurance Agent located in Huntington, WV is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Jeff Smith - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to develop and maintain a digital marketing system to promote the office.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Work with the agent to help manage the website and social media content.
  • Maintain a strong work ethic with a total commitment to success each and every day.

    As an Agent Team Member, you will receive...

  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency

    Requirements

  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

    If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
    This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Keywords: Jeff Smith - State Farm Agent, Huntington , Customer Service Representative - State Farm Agent Team Member, Sales , Huntington, West Virginia

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