Virtual Call Center / Existing Customer Sales Representative Work at Home

Company: TSD Global
Location: Huntington
Posted on: May 24, 2023

Job Description:

Fast track your Career while working from the comfort and convenience of your home.


TSD Global is hiring now for Work From Home Call Center Representatives.


The work is exciting - and we make it fun! You will be continuing subscriptions and trials to existing customers all from the comfort of your home!


We also have a reimbursement campaign for certain qualifying purchases and/or costs incurred by internet service changes plus a monthly stipend incurred by internet services and other utilities


*We offer:*


* Competitive hourly wages and up to an additional $170 + per week in weekly commission opportunities

* Two base hourly pay raises during first year of employment

* Weekly Pay

* Limited Full Time Opportunities Available

* Will start at 28 hours / week for Part Time

* Opportunities to get more hours and work Full time.

* *100% Paid Virtual Training. No on site Training needed!*

* Advancement opportunities into virtual leadership, training, quality and workforce management roles

* No Cold Calling

* 401k Plan / 100% match

* Medical, Dental and Vision Insurance after only 90 days for Full Time

* Free Satellite Radio service perks

* Up to $50 Equipment reimbursement and up to $22 monthly internet stipend for those who qualify


*Specific Job Responsibilities*


* Contact existing customers on behalf of SiriusXM Satellite Radio.

* Upgrade or resubscribe their services utilizing state of the art technology and client relationship management systems

* Deliver sales (number of contacts, number of leads/conversions/sales, etc) results that meet client performance objectives.

* Deliver productivity results (contacts/hour, sales per hour, accuracy) that meet client performance objectives.

* Adhere to standard contact procedures and attempt to build relationships, build support for client products and services, and overcome prospect objections.

* Adhere to operational processes, PCI compliance, client standards, and program standards.


*Requirements:*


* *Must be a West Virginia* *Resident*

* *Must complete a video interview. Link will be emailed if selected*

* Private and secure workspace at home free from background noise or distractions

* Sales, Call Center, Upselling, Retail Sales or Customer Service Experience highly preferred

* Professional vocabulary

* Excellent communication skills both oral and written

* Assertive, quick thinking

* Excellent schedule adherence and attendance

* Prior work from home call center experience is a plus!

* Good computer skills


*Technical Requirements:*


* Must provide your own Computer

* Internet Connection - Direct wired connection: Minimum of 25 Mbps download and 10mbps upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, and mobile broadband connections)

* Windows 10 Desktop or laptop current on all security updates

* High-quality noise-canceling wired USB headset

* Dual Screen Set-up - a separate 19" monitor with 1280--1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit)

* Webcam

* Free space - 5 GB

* Processor speed - Dual Core @3 GHz or better OR Quad Core @2GHz or better

* RAM Required - 8 GB

* Anti-Virus - Full versions of Windows Defender or Essentials


Job Types: Full-time, Part-time


Pay: From $10.00 per hour


Benefits:

* 401(k) matching

* Dental insurance

* Health insurance

* Paid training

* Vision insurance

* Work from home

Experience level:

* 1 year

Shift:

* Day shift

Supplemental pay types:

* Commission pay

Weekly day range:

* Monday to Friday

* Weekend availability

Work setting:

* Call center

* Remote




Application Question(s):

* You must complete a video interview for this position through SparkHire. Please supply your personal email address in order to receive the video interview link and please check your email for the SparkHire link.

* Do you have a reliable equipment that you can use for this Work From Home Job? We require a PC or a laptop with AMD or INTEL Processor with Dual Core 2 GHz or better. Macbook, Chromebook and Snapdragon processors are not accepted. Please only answer YES or NO.


Education:

* High school or equivalent (Required)


Experience:

* Customer Service/Sales: 1 year (Preferred)



Work Location: Remote

Keywords: TSD Global, Huntington , Virtual Call Center / Existing Customer Sales Representative Work at Home, Sales , Huntington, West Virginia