Virtual Call Center / Existing Customer Sales Representative Work at Home
Company: TSD Global
Location: Huntington
Posted on: May 24, 2023
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Job Description:
Fast track your Career while working from the comfort and
convenience of your home.
TSD Global is hiring now for Work From Home Call Center
Representatives.
The work is exciting - and we make it fun! You will be continuing
subscriptions and trials to existing customers all from the comfort
of your home!
We also have a reimbursement campaign for certain qualifying
purchases and/or costs incurred by internet service changes plus a
monthly stipend incurred by internet services and other
utilities
*We offer:*
* Competitive hourly wages and up to an additional $170 + per week
in weekly commission opportunities
* Two base hourly pay raises during first year of employment
* Weekly Pay
* Limited Full Time Opportunities Available
* Will start at 28 hours / week for Part Time
* Opportunities to get more hours and work Full time.
* *100% Paid Virtual Training. No on site Training needed!*
* Advancement opportunities into virtual leadership, training,
quality and workforce management roles
* No Cold Calling
* 401k Plan / 100% match
* Medical, Dental and Vision Insurance after only 90 days for Full
Time
* Free Satellite Radio service perks
* Up to $50 Equipment reimbursement and up to $22 monthly internet
stipend for those who qualify
*Specific Job Responsibilities*
* Contact existing customers on behalf of SiriusXM Satellite
Radio.
* Upgrade or resubscribe their services utilizing state of the art
technology and client relationship management systems
* Deliver sales (number of contacts, number of
leads/conversions/sales, etc) results that meet client performance
objectives.
* Deliver productivity results (contacts/hour, sales per hour,
accuracy) that meet client performance objectives.
* Adhere to standard contact procedures and attempt to build
relationships, build support for client products and services, and
overcome prospect objections.
* Adhere to operational processes, PCI compliance, client
standards, and program standards.
*Requirements:*
* *Must be a West Virginia* *Resident*
* *Must complete a video interview. Link will be emailed if
selected*
* Private and secure workspace at home free from background noise
or distractions
* Sales, Call Center, Upselling, Retail Sales or Customer Service
Experience highly preferred
* Professional vocabulary
* Excellent communication skills both oral and written
* Assertive, quick thinking
* Excellent schedule adherence and attendance
* Prior work from home call center experience is a plus!
* Good computer skills
*Technical Requirements:*
* Must provide your own Computer
* Internet Connection - Direct wired connection: Minimum of 25 Mbps
download and 10mbps upload of DSL, Fiber Optic, or Cable (no
dial-up, satellite, and mobile broadband connections)
* Windows 10 Desktop or laptop current on all security updates
* High-quality noise-canceling wired USB headset
* Dual Screen Set-up - a separate 19" monitor with 1280--1024
minimum resolution (this does not include monitors associated with
an All-In-One (AIO) unit)
* Webcam
* Free space - 5 GB
* Processor speed - Dual Core @3 GHz or better OR Quad Core @2GHz
or better
* RAM Required - 8 GB
* Anti-Virus - Full versions of Windows Defender or Essentials
Job Types: Full-time, Part-time
Pay: From $10.00 per hour
Benefits:
* 401(k) matching
* Dental insurance
* Health insurance
* Paid training
* Vision insurance
* Work from home
Experience level:
* 1 year
Shift:
* Day shift
Supplemental pay types:
* Commission pay
Weekly day range:
* Monday to Friday
* Weekend availability
Work setting:
* Call center
* Remote
Application Question(s):
* You must complete a video interview for this position through
SparkHire. Please supply your personal email address in order to
receive the video interview link and please check your email for
the SparkHire link.
* Do you have a reliable equipment that you can use for this Work
From Home Job? We require a PC or a laptop with AMD or INTEL
Processor with Dual Core 2 GHz or better. Macbook, Chromebook and
Snapdragon processors are not accepted. Please only answer YES or
NO.
Education:
* High school or equivalent (Required)
Experience:
* Customer Service/Sales: 1 year (Preferred)
Work Location: Remote
Keywords: TSD Global, Huntington , Virtual Call Center / Existing Customer Sales Representative Work at Home, Sales , Huntington, West Virginia
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